Send us an email at hello@southernsurcie.com!  We should begin discussing your gifts at least 3 months prior to the event date.  This gives us plenty of time to research the items and give you options.  Some items may need to be secured early to ensure availability.
Our gifts are sold in multiples of 12 for weddings, corporate events and client gifts. 
CORPORATE OR OTHER EVENTS:

We provide pickup at our Daniel Island, SC location, or bulk ship to your preferred address.  Local delivery can also be arranged.

WEDDINGS:

We typically assemble the bags the week of the wedding and deliver them on Thursday or Friday to the list of hotels you have provided.  We require a detailed spreadsheet listing the number of bags per guest room.  Bags are not typically delivered to the actual room, but given to the front desk staff to hand out as guests check in.  

Most Charleston hotels charge a fee to do this so once we receive your list, we’ll be able to give you an estimate of these charges. 

While we do our best to communicate directly with the hotel on your behalf, we are not responsible for welcome gifts after they have been delivered and signed for by hotel personnel.  It is the responsibility of the personnel of the hotel to notify the guest that there is a gift at the front desk and/or present the hotel guest with the gift.  We do not offer refunds for packages not provided to hotel guests once the responsibility has been assumed by hotel personnel.  We are not responsible for unclaimed packages. 

It is the Client’s responsibility to know and abide by the hotel’s policies regarding welcome gifts and any associated fees that may apply.  Most orders require about 4-5 hotel stops which is included in the service fee on the proposal.  Orders with more stops will incur additional delivery fees.  We will be able to confirm this once we receive your hotel list. 

If there is an item that we cannot supply, let’s talk. Additional charges may apply.
Each item is sourced just for you.  Therefore, all orders are final sale and non-refundable.  If your order arrives and you are not satisfied, please contact us immediately.